TOTAL SOLUTION

A Total Solution approach is not just a better way to achieve the multi-faceted challenges faced by today’s businesses. It is the ONLY WAY. Through the unique capabilities of the group companies, Planet One offers Total Solutions encompassing end-to-end life cycle services – from initial analysis of business requirements, through IT architecture design and integration - all the way to the on-going management and maintenance.

SINGLE POINT OF CONTACT

“Multinationals and enterprises looking to roll out network infrastructure across the Asia Pacific region can now look to Planet one as their single point of contact for all their systems and support requirements.”   Mun ChiewYoon, CEO, Planet One Pte Ltd.

Through its strategically located service branches and Network Operations Centres, Planet One’s entire team of dedicated specialists are on call via a single point of contact to meet our customers’ regional and global networking needs. We can accept any level of responsibility and accountability through a stringent adherence of carefully developed Service Level Agreements for managing distributed infrastructure.

TRANSNATIONAL SUPPORT

By developing and maintaining state-of-the art service and support centres in key countries, Planet One is able to undertake large-scale, multi-discipline projects across the region to cater to customers’ needs for transnational support.

STRONG PARTNERSHIPS 

Planet One places emphasis on retaining and strengthening multi-platform, multi-technology expertise and its ability to partner with the world’s leading technology suppliers allows the advantage of delivering customized, scalable and interoperable solutions for growing businesses.

24X7 SUPPORT

Planet One is uniquely positioned to deliver IT infrastructure management globally through its strategically located 24x7 Network Operating Centres, known as the International Management and Resource Centre (IMaRC). IMaRC facilities in Melbourne, Bangalore and the US connect to customers’ networks throughout the world to provide secure, pro-active infrastructure surveillance, monitoring and management.

 UNIQUE BREADTH OF SKILLS

The Planet One group of companies brings a unique breadth of skill and experience across the infrastructure spectrum. Our skills cover TDM Telephony, IP Telephony & Multi-Media Communications, CTI applications development, Customer Contact Centres & Interaction Management, Data Networking (LAN & WAN), Network Management and IT Security.

QUALIFIED ENGINEERING RESOURCES

With an emphasis on excellence and professionalism in its service delivery, Planet One has invested in building a strong support team comprising of engineers with the highest levels of accreditation from leading technology vendors.

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